the londoner
83 the strand, sliema, malta.
I help B2B SaaS founders turn founder-led sales into a repeatable process their team can actually run.
Most early-stage SaaS companies hit the same wall. You close the first customers yourself. Revenue grows. You hire the first reps. Then everything slows down. Deals take longer. Conversion drops. Pipeline grows. Revenue doesn't. The data backs what you're already feeling: the average B2B SaaS rep takes 5.3 months to fully ramp,¹ and only about a third hit quota in their first year.² The team isn't bad. The problem is that the sales process only exists in your head — and you can't onboard a rep into a head. I get it out.
I work with founders to turn early sales success into a clear, repeatable system. Instead of relying on your intuition and the performance of whoever you hired last, we map every stage from first touch to closed deal and build a process the whole team can follow — the same playbook running week in and week out, no matter who is in the room or which deals are moving through the pipeline. The goal is simple: turn early traction into revenue you can forecast.
During this engagement we design the core structure of your sales process:
Most ICPs are too broad to be useful. I narrow yours to the buyer you close fastest, at the highest value, with the lowest churn. Then I build everything else around them.
Generic discovery questions get generic answers. I build a discovery framework around your buyer's actual pains, priorities, and decision criteria — so reps uncover real opportunities, not just polite interest.
Most pipelines move on gut feel. I define each stage with concrete exit criteria — what has to be true before a deal advances — so forecasts get honest and stuck deals get spotted early.
Feature dumps don't close deals. I build a demo and value framework that ties your product to the buyer's outcomes, so every demo lands as a business case, not a product tour.
Deals die in silence between meetings. I install a next-step discipline that keeps every deal moving with a confirmed action, owner, and date — so nothing stalls because no one followed up.
You can't fix what you can't see. I set up stage-by-stage conversion tracking so you know exactly where deals leak — and which fix will move the needle most.
Most CRMs become dashboards no one trusts. I set up clean, simple reporting that shows pipeline health, rep performance, and forecast accuracy at a glance — so you lead from data, not gut feel.
Timeline
Weeks
The Outcome
A sales process your team can run without you
A defined ICP and qualification filter
Stronger discovery and demo conversations
A pipeline your team can actually manage
The foundation that lets sales scale
Once the system is designed, many founders ask for help implementing it with the team. Once the system is designed, most founders ask me to help implement it with the team. That's usually when Fractional Sales Leadership becomes the next step.
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